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Information for Tenants - Residential Letting service

Tenancy Fees & Charges

Please check here our Tenancy Fees & charges

Client Money Protection Scheme - We currently do not offer CMP scheme service

We let and manage furnished and unfurnished houses and apartments in London North and London Central. You can view our current available Properties by searching our database, although our stock changes you can also register with us to automatically update your requirements by registering online with us or over the phone. We deal with professional applicants we have 'intimate knowledge of our areas which we cover and the rental values' which are very important factors for a successful renting process.

Please visit the links below to learn about our services and the whole renting process with our experienced team.

Tenancy deposit scheme

Tenancy Deposit Scheme has been set up under the Housing Act 2004 and requires landlords to register details from the beginning and end of all AST agreements on which they take a security deposit.
  • What the tenancy deposit scheme costs
    None. There are no cost to the tenant.

    The security deposit is fully protected and insured by the scheme
    The security deposit is returned promptly if there is no dispute between parties
    In the event of a dispute it is quicker and less stressful than going to court
    Guaranteed reimbursement of loss if the dispute is found in the landlord’s favour
    Guaranteed reimbursement of loss if the dispute is found in the tenant’s favour

  • More Information
    Can be found by contacting ' The Dispute Service' or visit www.thedisputeservice.co.uk

Renting a property - the process explained

We advise that renting a property is not a complicated process. The more you know about your requests, the easier your search to find the property will be. We have summarised the whole process in the easy 8 stages as below:are professional estate and letting agents and we can help you find professional tenants, get the right price and manage the paperwork. We have summarised the process on stages as below:

Stage 1 Decide from the main requests and basics
  • Initially is a good idea to draw a wish list mainly with “essential” and “and non-essentials”, to make your decisions easier. In the list you may take into considerations: Area, Transport links, Size and type; other things to consider: a House or flat in London? How many bedrooms do you need? Do you need a spare room? Do you need balcony or garden? And the most important: your budget
Stage 2 Register your interest

The first step is to register with us either by calling us on 020 72811 222 where you can discuss your property requirements with one of our local agents or by registering online see the registration form below

Stage 3 The search begins

Having in mind your requirements from the above stage you will search and find a selection of properties that match your requirements.
In order to secure the property, we recommend you to organise an early viewing asap.

Stage 4 Contact agents to arrange a viewing

We are delighted to organise viewings for you at times to suit you, convenient for viewing after work and at weekends:
We are mainly online and over the phone open 8am-8pm, 7 days a week.
Our outside office hours are essential and we have carried out the majority of viewings after work and at weekends

Stage 5 Deciding in a property to rent- Please check here our Tenancy Fees & charges

After viewings and once you've identified the property and you have supplied us with your details of referees, referencing process will start and all your information will be forwarded to the landlord for acceptance

Stage 6 Documents and paperwork – subject to contract

AST Agreement - Tenancy agreement. After the landlord confirms that he/she would like to proceed with the tenancy, we will draw up the relevant paperwork using our forms or landlord forms (whichever has been priory agreed), and the agreement to be signed by both parties with be ready shortly. Where we are instructed: an inventory of the contents and condition of the property prior to commencement of the tenancy will be drawn. A copy of this document will be supplied to both you the tenant and the landlord.

Stage 7 Security deposit and advance rental payment

An advance rental payment non-refundable is required prior to the commencement of the tenancy in the form of the holding deposit which shows your commitment to take over the tenancy.
A security deposit is also required from the tenant. This will be refunded to you at the end of the tenancy term and will be subject to the details of your agreement and the inventory check-out report. Based on the recent regulations, your deposit will be held by a third party as part of the TDPS (Tenancy deposit protection scheme).

Stage 8 Contract signed – Completion stage

When all the funds have been cleared, the only thing left is to move into your London flat or house. We’ll arrange for you to pick up the keys. Where possible we use an independent inventory company at the beginning and end of all our tenancies, to make sure that the inventory is accurate and fair.
Congratulations, keys are now handed over and you can move in to your place!